In order to better assist our customer in finding what they need, we have developed this page to answer most of the basic questions and provide quick access to the appropriate page. Please click the links below to find out more. However, if you have any further questions please feel free to call us at (877) 939-1212. We will be more than happy to take your call.

Product:
We offer the following products: CleanMax, LaundroMax, TailorMax, and ShoeMax. All of these are products are interchangeable software that can be switched over by selecting the appropriate option at the default setup page. We also have a supplemental multiple store management software for larger scale business owners called, SyncMax which allows you to supervise all satellite stores via Internet. Customer can either purchase a basic POS package with optional hardware or purchase software only.

Purchase Options:
We offer several purchasing options which allows our customers the flexibility to devise a payment plan that puts the least strain on their finances. The purchasing options are as follows: Buy, Rent, Finance and Reserve or an Interest Free Payment plan.

Version:
All of our software comes in two versions, Standard and Full. The Standard version is for business owners interacting with walk-in customers only and the Full version offers pickup and delivery service features as well as processing and billing accounts receivables.

POS Package:
We offer POS Package, Basic system which Includes Computer, Touch Screen Monitor, Invoice Printer, Cash Drawer and UPS, Battery Power Backup.

Software:
Our software can be either purchased, financed or rented without a contract. The software, which includes an installation guide, user manual, and maintenance guides are all available for download through our website. The Software Price is $1,199.00 to $1,799.00/license.

Hardware:
We only use top of the line brands. The hardware we use has been tested and proven for its durable nature, high caliber, and easy setup, as compared to other brands. Our standard hardware includes:
Printers, Scanners, Cash Drawers, Integrated Card Processing, Barcode Printer, Scales, Assembly Items, Garment Assembly, Route Service Items, Accessories, and Supplies.

You can review other hardware brands that are currently compatible with our products by checking out our list of Compatible Hardware. This is ideal for someone who already has existing hardware from a previous system installation but is looking to change over to new software.

Warranty and Service:
Our warranty and service entitles buyers to 24/7 technical support and a 1 year Warranty term. The Warranty covers software and hardware replacements, including parts and labor.

Our Customer care plan is comprised of 4 tiers, which offers services from basic software updates to full support which covers hardware replacement (including labor and parts) and BackupMax, a remote hosting backup service. Services may be dependent on customer demand and system configurations.

SILVER
    • Silver Edition – Software maintenance and updates OR Hardware maintenance
    • Silver Edition Plus – Silver Edition benefits + remote backup hosting

GOLD
    • Gold Edition – Software maintenance, updates, and hardware maintenance
    • Gold Edition Plus – Gold Edition benefits + remote backup hosting

PLATINUM
    Available for POS System users
    • Platinum Edition – Gold Edition coverage + BackOffice feature
    • Platinum Edition Plus – Gold Edition coverage + BackOffice feature + remote backup hosting

DIAMOND
    Eligible for POS system users under warranty or an upgrade service contract
    • Diamond Edition – Full maintenance support including replacement of parts + labor
    • Diamond Edition Plus – Diamond Edition benefits + remote backup hosting
    • Diamond Edition BackOffice –Diamond Edition Benefits + BackOffice
    • Diamond & BackOffice Plus – Diamond Edition benefits + BackOffice + remote backup hosting


Reference Information:
You can book an appointment for a Live Demos today by submitting an online request. Review this page to get a sense of what Product Is Best Suited For Your Business Also make sure to check out the Arbelsoft website map which outlines all 210 pages of our website. This is ideal for quickly accessing specific topics of interest.

Contact Us:
We have always valued your input and our door is open to your questions, comments, suggestions, and partnership. Do not hesitate to contact us about anything. Topics of concern and inquiry have been categorized as follows: Sales, Inquiry, RMA, Feedback, Investment, Partners, Agents, and Help. You can expect a prompt response to appropriately categorized inquiries. Miscategorized inquiries could take a few additional business days for processing.